Many organizations abhor cost reduction and performance improvement (PI) engagements that produce no lasting value, especially for large fees. They recognize that internal managers, clinicians and other stakeholders often resist change imposed from outside (for many valid reasons). Yet, even with talented leaders and lots of effort, these organizations also struggle to achieve results from internal PI projects beyond the scope of daily management. Roadblocks include constrained methodology options, limited exposure to best practices at other hospitals, spotty experience with IT and/or HR enablers, daily pressures from operational responsibilities and absence of project management tools.
Resource Development now provides advisory services to help your internal champions grow and their initiatives succeed. Bob’s extensive consulting experience, coupled with formal engineering and management science education, has been seasoned in many client settings. He has trained project team members and mentored client managers throughout his career. He is eager to share that accumulated wisdom with motivated organizations and individuals on the fast track. A coaching relationship can be tailored to a planned initiative (like redesign of an important cross-functional process), focus on getting the benefits promised for a recent IT investment, or support a developing performance management program.
Bob’s PI Coaching responds to your goals and pace - unlike large consultancies which emphasize large teams, partner leverage, work plans tied to fees, scheduling constraints & heavy travel expense. Coaching develops YOUR resources and equips your managers to build a solution consistent with organizational values. It learns from institutional history and integrates cultural sensitivities. Your stakeholders are inventing solutions they believe in. Moreover, as our results page points out, Bob’s personality and sincerity builds credibility, affirms accomplishments, and thereby creates a healthy learning environment.
We help you crystallize the need, define success and determine the potential for value. Then we suggest an approach likely to fit your situation. After initial planning session(s) most interaction can be handled by phone or electronic exchanges – at times that fit your needs.
“When I met Bob, I had nearly nine years of Supply Chain Experience. After working with him for 5 months, I had 20!” (Former colleague)